CONTACT INFORMATION (En Español)
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E-Mail · Drop Box ·
Bus Information · Holiday Closures
Santa Cruz Office
Santa Cruz, CA 95060
Phone: (831) 454-9455
TDD: (831) 469-0122
Fax: (831) 469-3712
|365 4th Street (Briggs
Hollister, CA 95023
Phone: (831) 637-0487
Please call the office for office hours.
Who and How to Contact
The Housing Authority of the County of Santa Cruz
2931 Mission Street, Santa Cruz, CA 95060
Call Center Hours: Monday through
Thursday from 8:00 to 4:30 PM and
Fridays from 8:00 to 12:00 PM.
The Housing Authority office is open Monday through Thursday from 8:00 to
5:00 PM. The office is closed to the public on Fridays.
Main Fax Number:
Property Management Fax Number: 831-469-0136
care about your comments! All comments will be reviewed by Housing Authority
management. Please share your experience with us so we can continue to
improve our ability to fulfill our mission of service. If a staff person was
helpful to you, please share your compliments. We regret that we cannot accept or answer e-mail regarding individual cases. A written signature is required in order to verify the correspondent. Please send such inquiries with a written signature to the address above. Thank you.
Call Center Phone Numbers
You may call this direct waiting list number for all inquiries,
general questions or to check for waiting list status.
All mailing address changes must be reported in writing. You may
complete and submit a Waiting List Status form to report changes.
You may submit all waiting list reinstatement requests to the
attention of the Wait List Department.
The Housing Authority is making it easier for landlords to get
assistance with paperwork or to answer questions associated with the
Housing Choice Voucher Program (Section 8)! Listed below are
several ways for landlords to access the Housing Authority.
Walk in hours:
We now offer walk in office hours for landlords Monday – Thursday
from 8:30am to 3:00pm. Landlords can bring in their paperwork and
receive one-on-one assistance. Or, landlords may set up a specific
time for an appointment by calling the landlord number on the right.
Landlord email address:
Landlords may email questions directly to the Property Management
email@example.com. Please do not send confidential
information (such as names, SSNs or addresses) via email. However,
general questions can be asked by email, and Property Management
Department will answer your question by phone or email within one
Direct fax line:
For landlords that prefer to fax paperwork in, we have set up a
direct fax line that will get documents to the Property Management
Department. Landlords may fax documents to 831-469-0136.
Direct phone line:
Additionally, landlords may call the landlord phone line at
831-454-9455 Ext. 357 to get any questions answered or follow up on
any open matters. All calls to this phone line will be returned the
831-454-9455 Ext. 357
Property Management & Intake Unit
You may call this direct number for all inquiries regarding initial
eligibility applications, Briefing dates/times, Request for Tenancy
Addendums, Inspections, Contracts, Leases, etc.
Eligibility & Occupancy
For inquiries regarding annual recertifications, interim changes or
questions related to rent increase notices, please contact the
Eligibility & Occupancy Dept.
Please use the Income Change Report form to report any income
Before anyone can be added to the household, you must submit a
completed Application to Add New Members to the Household. New
household members may not move in to the assisted unit
until you receive notification from the Housing Authority that
approval has been granted.
Reasonable Accommodation (RA)
Please use the following forms to make a special request for a
person with disabilities. Make requests as early as possible, and be
specific about what you are requesting. Ensure that health care
providers, case managers and/or social workers are aware of your
needs and knows that the Housing Authority will be sending a
verification form to his/her office.
Request for a Live-In Aide form
*Request must be approved, in writing,
prior to move-in of live-in aide
Request for Reasonable Accommodation form
*Use this form for any special needs
requests other than live-in aide or
from a relative.
Request for Housing Choice Voucher Tenant to Rent from Relative
*HUD regulations do not allow a Section 8
tenant to rent from a relative.
may be granted in rare cases as a
Check website for Request Forms
For questions related to RA, or to have forms sent to you, please
call 831-454-9455 ext 317
Payments and documents can be dropped off at our office any time by using the drop box located to the right of our main entrance.
Documents submitted in the lobby drop box will be date stamped on the date
received. Documents submitted to the external drop box will be
collected at 5pm every week day (including Fridays) and date stamped with
the date received. Documents submitted after 5pm, on weekends, and on
holidays will be date stamped on the following working day.
Our office hours are Monday through Thursday, 8:00 AM to 5:00 PM. We are
closed to the public on Fridays (Santa Cruz Office). However, mail is
still received on Fridays, and documents may be submitted in the
external drop box located to the right of our main entrance.
DIRECTIONS TO THE SANTA CRUZ OFFICE - Map
From San Jose
1. Take the I-880 SOUTH ramp towards SANTA CRUZ. 0.2 miles
2. Merge onto I-880 S. 2.6 miles
3. I-880 S becomes CA-17 S. 26.2 miles
4. Take CA-1 NORTH RAMP towards HALF MOON BAY/SAN FRANCISCO.
5. Merge RIGHT onto MISSION STREET. 1.5 miles
6. Turn LEFT on WESTERN DRIVE. 0.1 miles
7. Turn RIGHT onto MISSION STREET. 0.1 miles
1. Take the CA-1 NORTH ramp. 0.1 miles
2. Merge onto CA-1 N. 35.6 miles
3. Continue on CA-1 N towards HALF MOON BAY/SAN FRANCISCO. 1.1 miles
4. Merge RIGHT onto MISSION STREET. 1.5 miles
5. Turn LEFT on WESTERN DRIVE. 0.1 miles
6. Turn RIGHT onto MISSION STREET. 0.1 miles
DIRECTIONS TO THE HOLLISTER
OFFICE - Map
From the North
1. Take CA-87 South
2. Take the Exit on the LEFT
3. Merge onto CA-85 S Via EXIT 1A on the LEFT toward GILROY
4. Merge onto US-101 S via EXIT 1A on the LEFT toward LOS ANGELES
5. Take the CA-25 exit toward HOLLISTER/ EAST PINNACLES NATIONAL
6. Turn LEFT onto CA-25 / BLOOMFIELD AVE. Continue to follow CA-25 S
7. Turn RIGHT onto 4TH ST.
From the South
1. Take CA-1 S
2. Take the CA-152 exit toward WATSONVILLE / GILROY
3. Merge onto MAIN ST
4. MAIN ST becomes PORTER DR / CR-G12
5. Stay on SAN JUAN RD
6. Turn LEFT onto US-101 N / CA-156 E.
7. Merge onto CA-156 E toward SAN JUAN BAUTISTA / HOLLISTER
8. Stay STRAIGHT to go onto CA-156 BR E / CR-G1 N / SAN JUAN RD.
Continue to follow CR-G1 N.
FOR INFORMATION ON BUS ROUTES AND SCHEDULES, CONTACT
SANTA CRUZ METROPOLITAN TRANSIT DISTRICT (METRO)
TO CONTACT METRO
Bus Information - (831) 425-8600
Metro TDD - (831) 425-8993
ADA Paratransit - (831) 425-4664
Mobility Training - (831) 423-3868
Lost and Found - (831) 425-8600
Administrative Offices - (831) 426-6080
Santa Cruz Metropolitan Transit District
370 Encinal Street, Suite 100
Santa Cruz, CA 95060
920 Pacific Avenue
Santa Cruz, CA 95060
Hours of Operation: 8:00 am to 4:00 pm - Monday through Friday
Bus Pass Sales - 8:00 am to 3:45 p.m.- Monday through Friday
Lost and Found - 8:00 am to 3:45 p.m.- Monday through Friday
HOUSING AUTHORITY HOLIDAY CLOSURES
The Housing Authority will be closed on the following dates during the current year:
|January 16, Monday
||Martin Luther King, Jr. Day
|February 20, Monday
|March 31, Friday
||Cesar Chavez Day
|May 29, Monday
|July 4, Tuesday
|September 4, Monday
|November 10, Friday
||Veterans' Day (observed)
|November 23, Thursday
|November 24, Friday
|December 22, Friday
||Winter Holiday 1
|December 25, Monday
||Winter Holiday 2
|December 26, 27, 28,
Tue, Wed, Thu
|December 29, Friday
||New Year's Eve (observed)
|January 1, 2018,
||New Year's Day